Last updated: December 2025

Soul to Summit (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services.

1. Who We Are

Business name: Soul to Summit

Website: soultosummit.com

Email: soultosummitenquiries@outlook.com

Business location: United Kingdom

For the purposes of UK data protection law, Soul to Summit is the data controller of your personal data.

2. Information We Collect

We may collect and process the following types of personal information:

Contact details – such as your name, email address, and phone number (e.g. when you contact us or make a booking)

Booking information – such as chosen trips, dates, preferences, and relevant notes

Payment-related information – processed securely by third-party payment providers (we do not store full card details)

Website usage data – such as IP address, browser type, and pages visited (via cookies or analytics tools)

Communications – emails or messages you send to us

3. How We Use Your Information

We use your personal data to:

Respond to enquiries and provide customer support

Process bookings and deliver our hiking experiences

Communicate important information about your trip

Improve our website and services

Meet legal or regulatory obligations

We only use your data where we have a lawful basis, such as:

Performance of a contract

Legitimate interests

Legal obligation

Your consent (where required)

4. Cookies and Analytics

Our website is built using Squarespace, which uses cookies and similar technologies to help the site function properly and to understand how visitors interact with the website.

These cookies may collect information such as:

Your IP address

Device and browser type

Pages visited and how you navigate the site

Approximate location (e.g. country or region)

Squarespace uses this information to:

Ensure the website works correctly

Provide security and performance features

Generate anonymised website analytics to help us improve our services

Squarespace may process this data on our behalf in accordance with their own Privacy Policy and data protection obligations.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect how the website functions.

Where required by law, we display a cookie banner allowing you to manage your cookie preferences.

For more information, please see Squarespace’s Privacy Policy.

5. Sharing Your Information

We do not sell your personal data.

We may share your information with:

Trusted service providers (e.g. website hosting, payment processors, email services)

Professional advisers (e.g. accountants or legal advisers)

Authorities where required by law

All third parties are required to handle your data securely and lawfully.

6. Data Storage and Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure.

Your data is only retained for as long as necessary for the purposes outlined in this policy or to meet legal requirements.

7. Your Rights

Under UK GDPR, you have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data

Object to or restrict processing

Withdraw consent (where applicable)

Request data portability

To exercise any of these rights, please contact us at: soultosummitenquiries@outlook.com

8. Complaints

If you are unhappy with how we handle your personal data, you have the right to complain to the Information Commissioner’s Office (ICO):

Website: https://ico.org.uk

Phone: 0303 123 1113

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Soul to Summit

Email: soultosummitenquiries@outlook.com